Shipping

How much does shipping cost?

  1. Standard Shipping:  Free shipping
  2. Expedited Shipping: USD $20.00 per Order

How long until I receive my order?

We supports worldwide shipping.
Customers can estimate when to expect their order’s arrival by using the formula below:

Processing Time + Transit Time = Estimated Arrival 

PROCESSING TIMES

FEATURED Product (Featured Category)

1-3 Business Days

Window Curtain Product (Windows Curtains Category)

3-7 Business Days

Rug Product (Rug Category)

3-7 Business Days

 

 

Note: We process orders on business days which are Monday through Friday, Eastern Standard Times, and exclude holidays observed by the Post Office: New Year’s Day, Presidents’ Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.

TRANSIT TIMES

Shipping Region

Estimated Delivery*

Shipping Method

US

7-14 Business Days

Standard (Free Shipping)

Canada

10-20 Business Days

Standard (Free Shipping)

EU,AU

5-15 Business Days Standard (Free Shipping)

Other Areas

10-20 Business Days

Standard (Free Shipping)

US,CA,EU,AU

2-5 Business Days

Expedited (Extra cost $20/Order)

Other Areas

3-7 Business Days

Expedited (Extra cost $20/Order)

 *Some standard shipping carriers are still experiencing delays due to the effects of COVID-19. These delays may impact package tracking information and extend delivery times.

***Overseas islands (US, UK, FR etc.) shipping time may be delayed up to 45  Business days

***APO/FPO, due to shipping issues will be delayed up to 30 Business days

Please Note: We are not liable for delay caused by the following situations

A. Contact information or delivery address is changed/corrected after placing the order;

B. The product(s) in your order is re-specified, such as changing to a different color, different size, etc, after placing the order;

C. The first delivery attempt is within the Estimated Delivery Date. If the courier has made a first-time delivery attempt within the Estimated Delivery Date, but you missed it/ arranged a pick-up/ the address was invalid, we are not liable for the time when you could actually get the package;

D. Your delivery address is in remote area.

Do you provide Expedited Shipping?

Yes, we provide Expedited Shipping service for all countries.
The cost of each order is $20, and the fulfillment carrier company is DHL or FedEx.

Can the order be delivered to Multiple Addresses?

We do not offer the shipment to multiple addresses for a single order.

If you would like items delivered to multiple addresses, please place those orders separately.

How can i track my order?

You will receive a confirmation email with a tracking link so that you can follow your order all the way home! Please allow 7-10 days for the carrier to scan your package into their system.
You can click “Track Order” at the bottom of the Home page to find your order, and click “TRACK” to check package information

Will i be charged VAT Taxes?

All taxes, duties, and customs fees are the responsibility of the recipient of the package.

Depending on the receiving country, your package may incur local customs or VAT charges.

We recommend contacting your local customs office for more information regarding your country’s customs policies.

Email: [email protected]
CN Office Address:
9th Floor, East Corner, No. 226 Pingchuan Road, Wangjiang Community, Baiyun Street, Dongyang City, Jinhua City, Zhejiang Province
China 322100
Phone :  +86 18248539221